Certificates of insurance

Every agency has a COI desk. Nobody meant to build one.

It starts as a favour — a contractor needs a certificate before Monday — and becomes a standing job that lands on whoever can least afford to drop what they're doing. The certificates aren't hard. The interruption is.

Scoped AMS implementation pathways forApplied Epic,EZLynx,AMS360,HawkSoft,and other agency management systems.

Availability depends on vendor authorization, customer access, licensing, and technical validation.

Fig. 01 · Delivered submission workflow
The delivered workflow

Six stations. One conduit. Every document that enters is accounted for when it leaves.

01INTAKE

Upload a batch

Drag in the certificates as they arrived — PDF, PNG or JPG, up to 15MB each. Scans and faxes included.

02READ

Document extraction

ACORD 25 certificates are read field by field. Loss runs can be evaluated and configured separately. Other types are classified and routed, not guessed at.

03ROUTE

Classification

Every document is typed, matched to the account, and routed to the right queue with a confidence score.

04JUDGE

Human review — exceptions only

Confident work passes through. Anything below threshold routes to a person, with the original document one click away.

05EXPORT

Export to your system

Clean rows out as CSV or JSON. Direct write-back ships only when a vendor authorises it.

06PROVE

Complete audit trail

Who did what, when, and on which document. Every decision is recorded.

Why CaliberNova

The certificate nobody is thinking about is the expensive one.

The cert that turns up in an E&O claim is rarely one your team got wrong. It's the one that quietly expired in a subcontractor file eleven months ago, in a book too large for anyone to hold in their head.

So we started with reading the documents rather than with tracking them. A certificate whose values were keyed by hand at 4pm on a Friday is not a record you want a claim to rest on.

Fixed-fee discovery.

Evidence before budget.

Start with a pilot.

Not a multi-year roadmap.

You own your data.

Exports on request, no lock-in.

Insurance workflows we build for

The back-office work we automate.

Implementation capabilities across the document-heavy workflows that consume agency and carrier staff hours.

Certificate (COI) processing
Loss-run extraction
Process

Measured in four moves.

01

Discover

We map the workflow, count the hours it consumes, and identify where AI pays.

02

Pilot

A working proof of concept on your real documents and data.

03

Build

Production system running on your real documents.

04

Deliver

Exceptions handled, system live. You own your data and the outputs it produces.

Industries

Built for regulated work.

Insurance, specifically: the certificates and loss runs that arrive faster than anyone can key them.

Core specialty

Insurance

Certificates of insurance and loss runs.

Output · clean records, written and logged

COI-77431

Certificate read

exported to CSV

COI-77518

Certificate read

exported to CSV

LR-20884

Loss run read

exported to CSV

How the pilot stays safe

Structured so you never buy blind.

  • A fixed fee, paid once — no retainer, no auto-renewal
  • Your own certificates, not a canned demo set
  • Every extracted field shown, with the original document one click away
  • Your data stays yours, and leaves when you ask
  • You talk to the person who built it
  • Exports as CSV or JSON
Agency management systems

Built to work alongside the systems agencies already use

Applied Epic

Scoped implementation

EZLynx

Scoped implementation

AMS360

Scoped implementation

HawkSoft

Scoped implementation

AMS connectivity is completed through a scoped production implementation and depends on vendor authorization, customer access, licensing and technical validation.

FAQ

Straight answers.

A fixed-fee, one-time evaluation on an agreed set of your own certificates. We classify and extract them, you review the results with the original document one click away, and you get a review-agreement rate with its sample size, a written list of limitations, and a roadmap for what production would involve. It is designed to tell you whether this is worth building, including when the answer is no.